Thank you for shopping at Bazaarfry.. We understand that sometimes you may need to return a product, and we want to make the process as easy and hassle-free as possible.
Returns
We accept returns within 30 days of the purchase date for most products, provided that the product is unused and in its original packaging. To initiate a return, please contact our customer service team at contact@bazaarfry.com and provide your order number and a description of the item(s) you wish to return.
Once we receive your request, we will provide you with a return shipping label (if applicable) and instructions on how to return the product. Please note that you will be responsible for the cost of return shipping, unless the product is defective or we made an error in shipping.
Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment, minus any shipping charges (if applicable). Please allow 5-7 business days for the refund to appear on your credit card statement.
Exchanges
We currently do not offer exchanges, but you can return the original item and place a new order for the desired product.
Exceptions
Please note that the following items are not eligible for return:
- Perishable goods, such as food and flowers
- Personalized or custom-made items
- Gift cards
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at contact@bazaarfry.com and provide your order number and a description of the issue. We will replace the product or issue a refund, depending on your preference and the availability of the product.
Contact Us
If you have any questions or concerns about our refund and returns policy, please contact us at contact@bazaarfry.com. We are committed to providing excellent customer service and will do our best to address your needs.